Privacy policy

For interested parties and customers

For interested parties and customers


Privacy policy for interested parties and customers


Status: 31.05.2024


Information on the collection of personal data from interested parties and customers within the Trenkwalder Deutschland Group (Art. 13, Art. 14 GDPR).

This Privacy Policy provides a framework for the processing of personal data by Trenkwalder Personaldienste GmbH and our subsidiaries and affiliates ("Trenkwalder Germany") in accordance with the provisions of the European Union's General Data Protection Regulation (GDPR) and the new version of the German Federal Data Protection Act (BDSG-neu). This includes: Trenkwalder Personaldienste GmbH, Trenkwalder Business Solution GmbH and Trenkwalder Personaldienste Medical Care GmbH. Further information on the individual companies, those responsible for data processing and the contact details of each company can be found on our homepage within the privacy policy.

For reasons of readability, the masculine form has been chosen for the aforementioned personal designations; however, the information refers to members of all genders. With regard to subcontractors, the applicability of this data protection information assumes that personal data, e.g. of a managing director or contact person at our interested parties / customers, is actually processed.


1. Name and contact details of the person responsible


Trenkwalder Personnel Services GmbH

represented by the managing director

Werner-Eckert-Str.6,

81829 Munich


2. Name and contact details of the data protection officer


If you have any questions about the processing of your personal data within Trenkwalder Germany, please contact our data protection officer:


Trenkwalder Personaldienste GmbH

Data Protection Officer Helene Yagolnitser

Werner-Eckert-Str.6,

81829 Munich

Please use the following e-mail address for your data subject requests under the GDPR: info@trenkwalder.com


3. Purposes of data processing, data categories, data sources


3.1 Purposes of data processing

Trenkwalder and third parties commissioned by Trenkwalder process personal data,

  • to get in touch with you as an interesting contractual partner on your initiative and to initiate a business relationship or a concrete contractual relationship;

  • to (re)establish contact with you as an interesting customer and to initiate a contractual relationship (recruiting, acquisition measures);

  • to be able to conduct pre-contractual negotiations, discussions with you as the direct contact person / representative of your company;

  • to be able to introduce our candidates to you as a contact person/representative of your company or to coordinate, plan and conduct joint interviews;

  • to be able to effectively negotiate and conclude a contract, i.e. in particular to conduct contract negotiations, prepare contract drafts, etc. (sales);

  • in order to be able to execute a concluded contract (including billing, i.e. recording, storing and forwarding, using your data to create and send invoices);


3.2 Data categories

  • Last name, first name

  • Company name

  • Registered office and business address

  • Telephone/mobile phone number

  • E-mail address


3.3 Data sources

  • You yourself, if you have proactively provided us with your personal data for the purpose of contacting us

  • You yourself, if and insofar as you have provided us with your personal data in the course of contacting us

  • You yourself, if and insofar as you are already one of our customers and we have already received your personal data from you in the past in the context of the customer contract relationship

  • if necessary, any individual contact persons in your company that you know personally;

  • if applicable, other third parties such as credit agencies or address service providers from whom personal data is legally transmitted to us

  • publicly accessible portals on which you yourself have made your personal data public

  • other publicly accessible sources, such as: debtor directories, land registers, commercial and association registers, press, are legitimately obtained or transmitted by other third parties (a credit agency or an address service provider)

  • from other third parties (e.g. our candidates or temporary employees) and other limited sources


Furthermore, if you access our website or read or click on an e-mail from us, we will also collect certain data automatically or by you providing it to us.

Please see our privacy policy "WEBSITE" and the cookie information.


3.4 Categories of recipients of data

  • Service providers with whom we work to fulfill our contractual obligations to you, specifically MSP providers

  • Credit institutions and providers of payment services for settlements

  • Service providers who provide and maintain our customer management system

  • Authorities for the fulfillment of legal reporting obligations.

  • IT service provider to maintain our IT infrastructure.

  • Debt collection service providers and lawyers to collect receivables and enforce claims in court.

  • Credit agencies and scoring providers for credit reports, for assessing creditworthiness and for processing payments.

4. Legal bases


4.1 Data processing based on our legitimate interest Art. 6 para. 1 sentence 1 lit. f) GDPR
We process your personal data in the course of the acquisition measures described above on the basis of our legitimate interest in contacting you as a potential customer and contractual partner for our services.


4.2 Data processing for the performance of the contract (Art. 6 para. 1 sentence 1 lit. b) GDPR and fulfillment of legal obligations Art. 6 para. 1 sentence 1 lit. c) GDPR in conjunction with § Section 8 para. 1 AÜG
We process your personal data, naturally also for the purpose of initiating a contract, i.e. on the basis of Art. 6 para. 1 sentence 1 lit. b) GDPR, if a specific assignment has already been agreed in individual cases.

In the event of the conclusion of an employee leasing contract, or service or work contract, or placement contract with you as a customer representative, we also process your data for the execution of the respective contract, in particular with regard to the resulting legal obligations of the lender and also the hirer under the AÜG. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b) Var. 1 GDPR and, in the event of the existence of a corresponding legal obligation, Art. 6 para. 1 sentence 1 lit. c GDPR in conjunction with e.g. § 8 para. 1 AÜG (Equal Pay Principle).


4.3 Data processing based on your consent (Art. 6 para. 1 sentence 1 lit. a) GDPR)
If and insofar as you give us your consent to continue to contact you afterwards, i.e. in particular to contact you by telephone and write to you by post or e-mail, the legal basis for this is the declaration of consent you have given us, i.e. Art. 6 para. 1 sentence 1 lit. a) GDPR.

In addition, we may contact you on the basis of your consent, for the duration of the storage of your data, to carry out internal surveys, as well as for direct advertising, as described in the declaration of consent you have provided. The legal basis in each case is Art. 6 para. 1 sentence 1 lit. a) GDPR.


5. Obligation to provide personal data


The provision of personal data is mandatory for the conclusion of the contract (employee leasing contract, service or work contract). Failure to provide the data would mean that a contract could not be concluded.


6. Automated decision-making (profiling)


Automated decision-making, including profiling, does not take place.


7. Data transfer to a third country


The GDPR guarantees the same high level of data protection within the European Union. When selecting our service providers, we therefore rely on European partners wherever possible if your personal data is to be processed. Only in exceptional cases will we have data processed outside the European Union in the context of using third-party services. We will only allow your data to be processed in a third country if the special requirements of Art. 44 et seq. GDPR are fulfilled. This means that your data may then only be processed on the basis of special guarantees, such as the EU Commission's official recognition of a level of data protection equivalent to that in the EU or compliance with officially recognized special contractual obligations, the so-called "standard data protection clauses".


8. Storage period


We process and store your personal data as long as this is necessary for the fulfillment of our contractual and legal obligations. With regard to the storage of applicant data, the following also applies:


Personal data is stored until the purpose for which it was collected has been achieved. Personal data may also be stored for the performance of a task carried out in the public interest or in the exercise of official authority. In addition, personal data may also be stored for the duration of the exercise or defense of legal claims.


Documents of rejected applicants are stored for up to six months on the basis of the General Equal Treatment Act (AGG) and the Code of Civil Procedure (ZPO).


If consent has been given to store the application in an applicant pool, it will also be stored for the period of validity of this declaration of consent.


If an employment contract is concluded, personal data is stored for the duration of the employment relationship. The same applies to service or work contracts with freelancers.


9. Rights of data subjects


You can request information from us at any time about the data stored about you and its correction in the event of errors. You can also request the restriction of processing, the portability of the data you have provided to us in a machine-readable format or the deletion of your data if it is no longer required.

You also have the right to object at any time to the use of your data based on public or legitimate interests. If we process your data on the basis of your consent, you can withdraw this consent at any time with effect for the future. Upon receipt of your revocation, we will no longer process your data for the purposes specified in the consent.

Please send your revocation or objection to:


Trenkwalder Personnel Services GmbH

For the attention of the Data Protection Officer

Werner-Eckert-Str.6,

81829 Munich

Please use the following e-mail address for your data subject requests in accordance with the GDPR:
info@trenkwalder.com


10. Right to lodge a complaint with a supervisory authority


You can contact a supervisory authority at any time with a complaint.

The Bavarian State Office for Data Protection Supervision, Postfach 606, 91511 Ansbach, is responsible for Trenkwalder. Alternatively, you can contact your local supervisory authority.


Are you an applicant, candidate or freelancer? Then see our data protection information here.

If you are interested in the data processing on our websites, please read our general data protection information here.