Privacy policy

For the use of our website

Privacy policy for website users

Last updated: 24.02.2026

This privacy policy informs you about the processing of personal data when using our website https://de.trenkwalder.com

The present information pursuant to Art. 13 et seq. GDPR on data protection serves the purpose of fulfilling the duty to provide information when collecting personal data.

For reasons of readability, the masculine form has been chosen for the aforemen-tioned personal designations; however, the information refers to members of all genders.

Important: our separate privacy policy for applicants applies to online applications.

1. Controller and contact

Controller:

Trenkwalder Personaldienste GmbH, represented by Managing Director Mark Pollok, Werner-Eckert-Strasse 6, 81829 Munich

Data Protection Officer:

Helene Yagolnitser, Werner-Eckert-Strasse 6, 81829 Munich

2. What data do we process when you use our website?

2.1 Technical usage data (server log files)

When you access the website, we process technically necessary data, e. g.:

• IP address (possibly shortened),

• Date/time,

• Pages/files accessed (URL),

• Referrer URL,

• Browser/Device information,

• Operating system,

• Status codes,

• Data volume

Purposes: Website provision, stability/error analysis, IT security (misuse/attack de-tection).

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in secure, trouble-free op-eration).

Storage duration: generally seven days, in the case of security incidents until final clarification.

2.2 Contact (form, email, telephone, chat, appointment booking)

When you contact us, we process the data you provide (e.g., name, contact details, content of the request, company reference if applicable).

Purposes: Processing your request, communication, and, if necessary, initiating a contract.

Legal basis: Art. 6 para. 1 lit. b GDPR (pre-contractual/contractual) or lit. f GDPR (communication/organisation).

Storage period: six months until the request is processed, plus reasonable documentation periods, unless otherwise required.

2.3 Newsletters, webinars, downloads

If we provide newsletters/webinars/content offers, we process the data required for this purpose (e.g. email, name, registration/participation information, proof of consent if applicable).

Legal basis: regular consent (Art. 6 para. 1 lit. a GDPR) – revocation possible at any time.

Storage period: until revocation or cancellation, plus any applicable deadlines for proof of data collection.

3. Cookies, consent tool, tracking and third-party content

3.1 Principle (end device access)

We use cookies and similar technologies (e.g., local storage, pixels). Storing/reading data on your device is generally only permitted with your consent, unless it is abso-lutely necessary to provide a digital service that you have expressly requested.

3.2 Consent management platform (cookie banner)

On your first visit (and subsequently according to your settings), we will ask for your selection via a consent tool. You can change your selection at any time via “Cookie settings” in the footer.

3.3 Cookie categories (example system)

a) Essential cookies: required for core functions (e.g. language, session, consent storage)

Legal basis: § 25 para. 2 Telecommunications Digital Services Data Protection Act (TDDDG) + Art. 6 para. 1 lit. f GDPR

b) Statistics/Analytics: Reach measurement, website improvement

Legal basis: generally consent § 25 para. 1 Digital Services Data Protection Act (TDDDG) + Art. 6 para. 1 lit. a GDPR

c) Marketing/Personalisation: Campaign measurement, personalised content/ads

Legal basis: generally consent § 25 para. 1 Digital Services Data Protection Act (TDDDG) + Art. 6 para. 1 lit. a GDPR

You can see which specific tools are active in your browser settings.

3.4 Embedded content / Social media

When we integrate content from third-party providers (e.g. maps, videos, social media feeds), the provider may receive usage data (e.g. IP, device IDs). We only load such content, where possible, after you have given your consent.

4. Recipient, service provider, third-country transfer

We use service providers (e.g., hosting, IT maintenance, newsletter distribution, consent tool, analytics). These companies process data on our behalf based on data processing agreements (Art. 28 GDPR).

If data are transferred to countries outside the EEA, this will only happen if suitable safeguards are in place (e.g., an adequacy decision or standard contractual clauses) and transparent information about this is provided in the provider/cookie list.

5. Your rights

Depending on the circumstances, you have the following rights:

• Information,

• Correction,

• Deletion,

• Restriction of processing

• Data portability

• Objection to processing based on legitimate interests (Art. 6 para. 1 lit. f GDPR)

• Revocation of granted consents with effect for the future

• Complaint to a data protection supervisory authority

6. Security

We implement appropriate technical and organisational measures (e.g., TLS encryption, access/authorisation concepts, logging, backups, patch management) to protect data against loss, manipulation, and unauthorised access.

7. Changes to this policy

We will update this privacy policy if the legal situation, website, or tools used change. You can find the latest version at https://de.trenkwalder.com/en-DE/datenschutz.

8. Contact details / Controller

Depending on which company in our group you are associated with and which of the corresponding homepages you visit, the controller is one of the bodies listed below. If you have any questions or uncertainties regarding the controller, you can also con-tact our data protection officer.

The data protection officer is responsible for all the controllers listed below and can be contacted via:

Ms. Helene Yagolnitser

h.yagolnitser@trenkwalder.com

Postal address:

Trenkwalder Personaldienste GmbH

Werner-Eckert-Strasse 6

81829 Munich

Telephone: +49 89 99 19 99-0

Email: infogermany@trenkwalder.com

Internet: https://de.trenkwalder.com

Managing Director: Mark Pollok

Enquiries from data subjects: