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SHAPING

the future of HR together

planets-header-mobile
planets-header-mobile
planets-header-mobile

SHAPING

the future of HR together

EXPERTS IN THE RIGHT PLACE

at the right time

HR-Service

We offer customised solutions for your personnel strategies. Flexible & guaranteed cost and planning security - whether short or long-term. Fast & customised provision anywhere in Europe with over 1 million applications per year from 16 countries.

Temporary Employment

We promise fast and individual provision of experts anywhere in Europe. This comes with flexible and guaranteed cost as well as planning certainty through permanent Trenkwalder employees who are dedicated to your service. Benefit from our network and expertise in the field of International Recruiting within the EU and third countries.

Direct Placement

We will find the right candidates for you from Germany and abroad in the shortest possible time. Our recruitment services range from creating a job profile and searching for candidates to guidance during the selection process.

Freelancer / Contracting

We provide interim experts on a contracting basis to realize your projects, e.g. in the IT or engineering sector. From the initial meeting to billing, we support you throughout, allowing you to focus on your projects and their implementation.

Master Vendoring

We organise your entire personnel planning. With our tools, we ensure efficient resource planning through workforce optimisation. By linking shift planning with output planning, we achieve increased productivity for you through software and On-Site Management.

HR-Service

We offer customised solutions for your personnel strategies. Flexible & guaranteed cost and planning security - whether short or long-term. Fast & customised provision anywhere in Europe with over 1 million applications per year from 16 countries.

Temporary Employment

We promise fast and individual provision of experts anywhere in Europe. This comes with flexible and guaranteed cost as well as planning certainty through permanent Trenkwalder employees who are dedicated to your service. Benefit from our network and expertise in the field of International Recruiting within the EU and third countries.

Direct Placement

We will find the right candidates for you from Germany and abroad in the shortest possible time. Our recruitment services range from creating a job profile and searching for candidates to guidance during the selection process.

Freelancer / Contracting

We provide interim experts on a contracting basis to realize your projects, e.g. in the IT or engineering sector. From the initial meeting to billing, we support you throughout, allowing you to focus on your projects and their implementation.

Master Vendoring

We organise your entire personnel planning. With our tools, we ensure efficient resource planning through workforce optimisation. By linking shift planning with output planning, we achieve increased productivity for you through software and On-Site Management.

24

Hours

48

Hours

72

Hours

Candidate-Selection

Candidate-Matching

E-Signing

Within 72 hours, we digitally fill vacancies using the Trenkwalder channel data screening tool. From feedback loop to digital contract conclusion.

Trenkwalder

Recruiting 4.0

KI-Selection

Customized Recruiting

Customized Recruiting

Targeted Selection

Targeted Selection

E-Signing

Time-efficient Onboarding

  • Temporary work

  • Freelancer

Time-efficient Onboarding

App & Workforce

Effective Admin

Effective Admin

Optimised Workforce

Optimised Workforce

EFFICIENCY AND GROWTH THROUGH

Outsourcing of business processes

Outsourcing

With our flexible outsourcing solution, we achieve process excellence and cost reduction and, above all, guarantee speed with success. By outsourcing secondary processes, you can concentrate on your core competences and we can concentrate on ours.

Customer Experience

Customer ServiceTechnical SupportOutbound Sales

Outsourcing Customer Experience is an effective solution to take your business to the next level. Your customers will receive the best possible support from our experts and your sales potential will be maximised. The focus is on increasing process efficiency, reducing process costs and increasing customer satisfaction.

Contact

Financial Services

Dept Collection (Receivables Management)KYC Compliance (Know your Costumer)

With our outsourcing financial services, we ensure that outstanding payments and outstanding receivables are collected for your company.

In the area of KYC, our experts check and validate the identity and financial situation of your customers in accordance with regulatory requirements.

Health Care Services

Insurance billing serviceMedical device consulting

Our Outsourcing Health Care Services offer a holistic solution for the healthcare industry. Our team of billing experts ensures efficient billing of medical services. We also offer comprehensive telephone advice on medical products and other issues.

Contact

Energy Services

Customer engagementCross-selling / customer recoveryConsultancy: photovoltaic/heat pump

Our Outsourcing Energy Services offer a versatile solution for companies in the energy sector. Our highly qualified customer service team is available to your customers to handle all enquiries efficiently. We actively offer your customers additional services or products and win back churned customers.

Special Outsourcing

Industry Service-Front & Back OfficeFinal Assembly / LogisticsHR Assistance

With our Outsourcing Industry Services, we offer comprehensive support in both the front and back office, taking over the interaction with your customers as well as complex tasks and processes.

Outsourcing

With our flexible outsourcing solution, we achieve process excellence and cost reduction and, above all, guarantee speed with success. By outsourcing secondary processes, you can concentrate on your core competences and we can concentrate on ours.

Customer Experience

Customer ServiceTechnical SupportOutbound Sales

Outsourcing Customer Experience is an effective solution to take your business to the next level. Your customers will receive the best possible support from our experts and your sales potential will be maximised. The focus is on increasing process efficiency, reducing process costs and increasing customer satisfaction.

Contact

Financial Services

Dept Collection (Receivables Management)KYC Compliance (Know your Costumer)

With our outsourcing financial services, we ensure that outstanding payments and outstanding receivables are collected for your company.

In the area of KYC, our experts check and validate the identity and financial situation of your customers in accordance with regulatory requirements.

Health Care Services

Insurance billing serviceMedical device consulting

Our Outsourcing Health Care Services offer a holistic solution for the healthcare industry. Our team of billing experts ensures efficient billing of medical services. We also offer comprehensive telephone advice on medical products and other issues.

Contact

Energy Services

Customer engagementCross-selling / customer recoveryConsultancy: photovoltaic/heat pump

Our Outsourcing Energy Services offer a versatile solution for companies in the energy sector. Our highly qualified customer service team is available to your customers to handle all enquiries efficiently. We actively offer your customers additional services or products and win back churned customers.

Special Outsourcing

Industry Service-Front & Back OfficeFinal Assembly / LogisticsHR Assistance

With our Outsourcing Industry Services, we offer comprehensive support in both the front and back office, taking over the interaction with your customers as well as complex tasks and processes.

80

Percentage

90

Percentage

increasing customer satisfaction

guaranteed customer satisfaction

Together with the customer, Trenkwalder ensures an increase in customer satisfaction. The aim is to achieve a satisfaction rate of over 90%.

Trenkwalder

Processefficiency 4.0

Operative Efficiency

Operative Efficiency

Cost Efficiency

Cost Efficiency

Local/ Near-/ Offshoring

Trenkwalder operates internationally and has agents all over the world. This enables us to provide flexible and customised experts with the required language skills.

Local/ Near-/ Offshoring

Increasing efficiency

by using technology

Technology

CUSTOM-MADE

For us, every customer is unique and every solution is customised. We use artificial intelligence (AI) to transform masses of data into intelligent data. We maximise your efficiency with our Robotic Process Automation (RPA).

HR Service Frontend

ChatBot / WhatsAppCustomer / Employee App & PortalAutomated CV-CreatorProduct & Salary-Configurator

We provide our customers, applicants and employees with the latest technologies for fast communication. Applicants can use artificial intelligence and have their professional CV created.

HR-Service Backend

Matching AI / AI-based JobAdsWebcrawler / Talent & Job SearchGeo-Mapping Output-based Personnel Deployment

We use artificial intelligence, web crawler technology and regional market data to connect our clients with the right candidates as quickly as possible.

Outsourcing Frontend

CRM & ACD SoftwaresolutionChat Bot / Live ChatGIG Talent Platform AI & Multilingual

We can provide complete CRM software solutions, bot and chat solutions for an efficient process flow. Artificial intelligence interfaces can be used to provide multilingual support from a single source.

Outsourcing Backend

Robotic Process Automation (RPA) Speech Technology Business Analysis Service Business Intelligence Service

Robotic process automation has a major effect on process speed. This allows our agents to concentrate on the essentials and further reduce costs. We advise and implement the solutions.

Technology

CUSTOM-MADE

For us, every customer is unique and every solution is customised. We use artificial intelligence (AI) to transform masses of data into intelligent data. We maximise your efficiency with our Robotic Process Automation (RPA).

HR Service Frontend

ChatBot / WhatsAppCustomer / Employee App & PortalAutomated CV-CreatorProduct & Salary-Configurator

We provide our customers, applicants and employees with the latest technologies for fast communication. Applicants can use artificial intelligence and have their professional CV created.

HR-Service Backend

Matching AI / AI-based JobAdsWebcrawler / Talent & Job SearchGeo-Mapping Output-based Personnel Deployment

We use artificial intelligence, web crawler technology and regional market data to connect our clients with the right candidates as quickly as possible.

Outsourcing Frontend

CRM & ACD SoftwaresolutionChat Bot / Live ChatGIG Talent Platform AI & Multilingual

We can provide complete CRM software solutions, bot and chat solutions for an efficient process flow. Artificial intelligence interfaces can be used to provide multilingual support from a single source.

Outsourcing Backend

Robotic Process Automation (RPA) Speech Technology Business Analysis Service Business Intelligence Service

Robotic process automation has a major effect on process speed. This allows our agents to concentrate on the essentials and further reduce costs. We advise and implement the solutions.

fast

faster

twice as fast

our Employees

our best employees

our employees with the help of AI

Each of our employees is provided with a Trenkwalder AI solution. As a result, tasks are completed twice as quickly and employees can focus on the essentials.

Trenkwalder

HUMAN Power PLUS TEC-Solution

Faster processes through Robotic

Simplify and accelerate processes with AI.

The bot as co-worker: automation of repetitive tasks and optimisation of the customer experience (24/7 interaction) with bot servicing by Trenkwalder (1st-3rd level).

See our application example in the video.

Human

50 seconds

Human + Robotic

25 seconds (50% faster)

Data protection-compliant integration of AI innovations

What fascinates us!

We help companies to integrate AI innovations into their processes in compliance with data protection regulations in order to increase efficiency and achieve competitive advantages.

Data protection-compliant integration of AI innovations

WHY? THAT`S WHY.

we don't just solve today's problems


we make sure you don't have any tomorrow.

Trenkwalder is future-oriented.

HR-Service

HR-Service

We find the right talent from over 1,000,000 applications per year from 16 countries. 


We generate growth through flexible and guaranteed cost and planning security with permanent Trenkwalder employees.

Outsourcing

Outsourcing

Our clients choose to outsource primary and secondary processes because they can focus on their expertise and we can focus on ours.

With Trenkwalder's flexible outsourcing solutions, we achieve process excellence, cost reduction and ensure flexible growth.

Technology

Technology

Technology and automation help us to utilise human power in a targeted and efficient manner in the area of outsourcing and HR services.

Our solutions are tailor-made: this is why automation is individualised and data masses are turned into smart data through the use of AI.

WHY YOU SHOULD

work with us

Partner - shoulder to shoulder

Solutionpartner

Partner - shoulder to shoulder

We see ourselves as a solution partner who works shoulder to shoulder with our customers to develop and successfully implement results-orientated solutions. In doing so, we can react flexibly to the specific needs of our customers.

1.000.000 Applications per year

1.000.000 Applications per year

With more than 35 years of experience in personnel services and more than 200 locations in 15 countries, we are a reliable partner for attracting talent.

Save bargains

Seizing opportunities

Save bargains

Entrepreneurial self-image

We seize opportunities and continue to develop. With the development of our BPO services for our customers, we have grown to 2,000 agents in the past 5 years and want to continue to grow.

Focus on quality

Qualityleader

Focus on quality

Clear commitment to (service) quality. We have been repeatedly recognised for our customer service quality and are proud of it. In addition, we are also characterised by a high standard of data security, IT compliance, etc. in sensitive sectors (healthcare, finance).

Convince

yourself

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Awards

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